Privacy Policy

JV Fragrances LLC may collect information customers provide when they contact us, request product information, place an order, make a payment, or request a return or refund. This may include a name, email address, phone number, shipping address, order information, and payment-related confirmation.

We may use customer information to respond to questions, confirm product availability and pricing, process orders and payments, arrange shipping, handle returns and refunds, communicate about an order, maintain business records, and improve our website and customer service.

Customers should not send full card numbers by ordinary email. Payment information should be submitted only through an approved payment method or secure payment process.

We may share information with payment providers, shipping carriers, service providers, and authorities when required by law or necessary to provide the requested service. We do not sell customer information.

We use reasonable administrative and technical measures to protect customer information. No online transmission or storage method is guaranteed to be completely secure.

Privacy questions can be sent to jvfragrancesllc@gmail.com.